Right of Withdrawal

In accordance with current legislation, the consumer has the right to cancel the distance purchase contract without the need to justify the reason, within 14 days after receiving the product.

How to exercise the right of withdrawal: The deadline to exercise the right of withdrawal is 14 days from the date of receipt of the product or from the conclusion of the contract. To exercise this right, the consumer must notify Korean Skin of their decision to cancel the contract by sending an email to info@koreanskinglobal.com or by using our contract cancellation form. The consumer may choose to use the model contract cancellation form below, but it is not mandatory.

Model contract cancellation form:

Recipient: [Company name, address, and email]. I, [consumer's name], hereby notify the cancellation of the contract related to the purchase of the product [product name] made on [purchase date]. Consumer's signature (if on paper).

Return of the products: After exercising the right of withdrawal, the consumer has 14 days to return the products to our store.
The return costs are to be borne by the consumer, unless there is a defect or error in the delivery.
The product must be returned in the same condition it was delivered, with the original packaging and without signs of use.

Refunds: Korean Skin commits to refunding the full order amount, including shipping costs, within 14 days after exercising the right of withdrawal. However, Korean Skin may delay the refund until the returned goods are received or until the consumer provides proof that the return has been made.