Terms and Conditions
Welcome to Korean Skin!
By accessing our website, making purchases, or using the services offered by Korean Skin, the customer agrees to the following Terms and Conditions. If you do not agree with any of the terms outlined here, please do not use our services.
1. GENERAL INFORMATION
Korean Skin is an online store dedicated to selling beauty and variety products for women. Our headquarters are located at ESTR DAS VENDAS NOVAS DA TOR, 38 J Cód. Postal: 8100-399 TOR, Locality: TOR, Municipality: LOULE, Portugal.
Tax Name: KAUANNY KEISSY SANTOS MARTINS NIF: 326530592 Contact Email: info@koreanskinglobal.com Mobile Phone: +351 910 877 345
2. ACCEPTANCE OF TERMS
By accessing or using the Korean Skin website, the user agrees to comply with and be bound by these Terms and Conditions, as well as our Privacy Policy. Korean Skin reserves the right to modify the Terms and Conditions at any time by posting such changes on the website, with the modifications taking effect immediately upon publication.
3. USER REGISTRATION AND ACCOUNT CREATION
To make purchases on our website, it may be necessary to create an account. By registering, the user agrees to provide truthful, complete, and up-to-date information, and is responsible for the accuracy of the data provided.
The user is responsible for the confidentiality of their account and password, as well as for all transactions made with their account. If the user becomes aware of any unauthorized use of their account, they must immediately notify Korean Skin.
4. PRODUCTS AND PRICES
All products described on the website are subject to availability and may be removed from the catalog without prior notice. The prices of the products include VAT at the current legal rate in Spain, unless otherwise stated.
Korean Skin reserves the right to modify product prices at any time, without prior notice, but always respecting orders that have already been placed.
5. PAYMENT
The available payment methods include Bizum, Credit Cards, Payshop, PayPal. Payment is due at the time of purchase, and Panoply will only process the order after payment confirmation.
6. ORDERS AND DELIVERY
After payment confirmation, Panoply will proceed with the order processing within up to 48 business hours. Deliveries are made through Postal Service for addresses within Spain. The estimated delivery time is between 3 to 10 business days, which may vary depending on the location for orders to the islands.
Shipping costs will be calculated at the time of checkout and will be added to the total order value. In the case of force majeure, Panoply is not responsible for delays in deliveries..
7. RIGHT OF WITHDRAWAL
According to the applicable legislation in Spain, the consumer has the right to cancel the purchase contract within 14 days, without the need to provide a reason, starting from the date of receipt of the product. The product must be returned in the same condition in which it was received, without signs of use, and with the original packaging, where applicable.
To exercise the right of withdrawal, the consumer must notify Korean Skin through a form available on our customer service channels. The return of the products will be at the consumer's expense and risk.
8. WARRANTIES AND CONSUMER RIGHTS
Korean Skin guarantees that all products sold are in conformity with the contract and applicable legislation, offering a minimum 2-year warranty for durable goods, in accordance with the Consumer Code in Spain.
In case the product has a manufacturing defect, the consumer is entitled to a replacement, repair, or refund, depending on the case.
9. PERSONAL DATA PROTECTION
Korean Skin respects the privacy of its users and is committed to protecting the personal data provided, in accordance with the General Data Protection Regulation (GDPR). For more information, please refer to our Privacy Policy.
10. RESPONSIBILITY
Korean Skin will not be responsible for any direct or indirect damage arising from the use of the website or the purchase of products. However, in the case of a defect in the products, liability will be limited to the value of the purchase made, in accordance with the rights provided by law.
11. APPLICABLE LAW AND DISPUTE RESOLUTION
These Terms and Conditions are governed by Spanish law. Any dispute related to these Terms will be submitted to the Spanish courts, unless the consumer is a party to the process and chooses a different forum in accordance with the provisions of the applicable legislation.
Alternatively, the consumer may use the Online Dispute Resolution Platform, available on the European Commission website, for the resolution of consumer disputes.
12. FINAL PROVISIONS
If any provision of these Terms and Conditions is considered invalid or unenforceable, the remaining provisions will remain fully in effect. Korean Skin may transfer, assign, or subcontract the rights and obligations arising from these Terms and Conditions without the prior consent of the user.